Boulder Arts & Crafts FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS:
For fast service call toll free 1-866-656-2667
Regular business hours are 10 am - 6 pm M - F (Mountain Time)

Q - Should I email a question or call ?
A - We'll answer your email, but calling is usually faster.
Please note, Mondays the phones are extremely busy !
If you are requesting photos of merchandise please allow 24 hours for an email reply.

Q - What are your hours ?
A - Store hours are 10 am - 6 pm Monday - Saturday.
Sunday we are open from 11 am - 5 pm.

In Summer and during the Winter Holiday season we stay open until 9 pm every day but Sunday (Sundays in summer & winter Holiday season until 6 pm) We are closed Christmas Day, New Years Day, Easter Sunday.

Q - Where are you located ?
A - We are located on the East end of the Downtown Boulder Pedestrian Mall, near Pedestrian Shoes, Starbucks, and Cheesecake Factory. SEE MAP.
For customized directions please see

Q - I visited Boulder, was in your store and saw something that I want now. I don't see it on your site - can I buy it and have it shipped to me ?
A - Yes, if it is still in stock we can arrange to ship it to you.
If you are requesting photos of merchandise please allow 24 hours for an email reply. For fast service call toll free 1-866-656-2667 to speak to a staff member who will gladly assist you. We can give you a shipping estimate. We ship all over the US by UPS Ground.

Q - Can I see more photos of the work of a certain artist ?
A - Yes, email your request and we'll send you attached photos, or post them on a web page for you to see. If you are requesting photos of merchandise please allow 24 hours for an email reply.

Q - Can I arrange for custom work ?
A - Some artists do custom work. Please contact us by phone or email; we will contact the artist for you.

Q - How can I pay for merchandise online ?
A - For security please do not email cc numbers ! Call us to complete the sale by phone. We can arrange for you to pay securely for merchandise online with Pay Pal. A shipping and handling fee will be added.

Q - Where can I find Ruthann Mazé's current pricelist ?
A - Right HERE.

Q - Do you ship outside the U.S. ?
A - Very rarely, due to international shipping regulations. Please contact us by phone or email to discuss your shipping requirements.

Q - Do you ever have a sale ?
A - We have a storewide sale each March. We have a "Clearance" Sidewalk Sale in August.

Q - How can I get my art or craft into your gallery ?
A - You may apply for consignment. Please see our application procedure page HERE to be sure you agree to our terms. Call toll free 1-866-656-2667 to have an application mailed to your postal address. You may send us a photo CD of high resolution images of your work with your application form.

Q - I am starting a co-op art gallery. May I get advice from you ?
A - We'll answer some questions by email. You may also purchase a copy of our bylaws for $25.00.